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It is our goal to service our customers in the best way possible. If you are unhappy with your purchase or if your purchase is the incorrect size or color we will be glad to refund or exchange. All items must be in their original packaging and with tags if applicable. Returns or exchanges must be made within 30 days of purchase. Items returned after 30 days will not be refunded or exchanged.
Merchandise must be unworn, and in the original packaging. We’ll also accept the return of incorrect or defective merchandise that meets the guidelines below.
Orders that received Free Shipping will be subject to standard shipping costs if the returns drop the total purchase amount below $49.00
On Unworn or incorrect items:
If you need to return an item, please send back to the address listed below with the original invoice and a note stating whether you would like a refund or an exchange. MI Sports is not responsible for return shipping costs. Exchanges are shipped free of charge. Exchanges will be charged an $8.00 shipping charge after the first exchange is made.
On Defective Merchandise:
Retuns on defective merchandise must be first approved my an MI Sports Customer Service Representative. If an item appears to be defective upon arrival please call immediatly so we can address the issue quickly. If an item is returned and it is not deemed defective by MI Sports, the customer will be responsible for all shipping costs associated with the order.
Please note: If an item is cut or damaged upon opening a package MI Sports is not responsible for replacement of the damaged item.
3400 N Garfield Ave
Loveland, CO 80538
For additional questions about returns, email: email@example.com or call us toll free at 800-693-3539 Monday-Saturday 10:00am-6:00pm MST.
Items that are purchased at discounted prices during a holiday event sale may be excahnged only. Returns are not eligible for cash refunds. The customer will be responsible for all charges associated with exchange shipping. An $8.00 shipping charge will be applied to all exchange orders.
Clearance items are exchangeable for size only. Returns are not given on clearance items some of these items include but are not limited to the following:
All custom items are non-exchangeable and non-returnable. This includes backpacks with custom embroidery, swimwear with team logos, parkas with custom embroidery.